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FAQ

Welcome to our FAQ page! Here you'll find answers to some of the most common questions we receive from our customers We've compiled this list to help you find the information you need quickly and easily. If you can't find what you're looking, please don't hesitate to contact us.

  • What is included in the rental cost?
    The rental cost typically includes the car rental fee, basic insurance coverage, and a limited mileage allowance. Additional mileage, fuel, and other services may incur extra charges
  • What documents are required to rent a self-driving car?
    You will need to provide a valid driving license, an identity proof (such as an Aadhar card or passport), and a credit/debit card for the security deposit.
  • What is the fuel policy?
    The car is provided with a full tank of fuel and should be returned with a full tank. Alternatively, you can return the car with less fuel and pay for the used fuel at our rates.
  • Can I have an additional driver?
    Yes, you can have an additional driver at no extra cost, provided they meet the age and license requirements. The additional driver must also present their documents at the time of car pickup.
  • What are the cancellation policies?
    Cancellations made more than 24 hours before the rental start time will receive a full refund. Cancellations made within 24 hours of the rental start time may incur a cancellation fee.
  • Are there any restrictions on where I can drive the rental car?
    The rental cars can be driven within the specified geographical limits, usually within the state. Please check with our customer service if you plan to drive outside these limits.
  • How can I contact customer support?
    You can reach our customer support team through our helpline, email, or live chat on our website and mobile app.
  • What is a self-driving car rental service?
    Self-driving car rental services allow you to rent a car and drive it yourself, providing the flexibility and convenience of having your own vehicle without the responsibilities of ownership.
  • How do I book a self-driving car in Tirupati?
    You can book a self-driving car through our website or mobile app. Simply select your preferred car model, rental duration, and any additional services you might need, then complete the booking process with your payment details.
  • What are the age requirements for renting a self-driving car?
    You must be at least 21 years old to rent a self-driving car. Some premium car models may require the driver to be at least 25 years old.
  • Are there any penalties for late returns?
    Yes, late returns may incur additional charges. Please refer to our terms and conditions for the specific late return policy.
  • Is there a security deposit required?
    Yes, a security deposit is required. The amount varies depending on the car model and rental duration. This deposit will be refunded upon the return of the car in good condition.
  • Can I extend my rental period?
    Yes, you can extend your rental period subject to availability. Please contact our customer service at least 24 hours before the end of your current rental period to arrange an extension.
  • What should I do in case of an accident or breakdown?
    In case of an accident or breakdown, please contact our 24/7 roadside assistance immediately. We will provide guidance on the next steps and arrange for support as needed.
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